Privacy Policy

Big Motor Traders LLC Privacy Policy


Effective Date: November 30, 2023


Big Motor Traders LLC (“we,” “us,” “our”), a Texas limited liability company, respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website (bigmotortraders.com), purchase used heavy equipment (e.g., Dozers, Excavators, Motor Graders, Trenchers, Backhoes, Compactors, Mini Excavators, Telehandlers, Vacuum Excavators, Vacuum Trucks, Wheel Loaders, and similar items), or list equipment through our brokerage services (collectively, “Services”). By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.


1. Information We Collect


We collect information you provide and data generated through your interactions:


  • Personal Information:
  • Names, addresses, phone numbers, and email addresses (e.g., for purchases or listings).
  • Bank account details, credit card information, or payment data (e.g., for deposits, payments, or commission payouts).


  • Transaction Information:
  • Equipment details (e.g., type, condition, serial numbers) tied to sales or listings.
  • Purchase history, deposits (e.g., 10% of list price), payment records, or brokerage submissions (e.g., Buyer Inquiry Forms).


  • Website Data:
  • IP addresses, browser type, device info, and pages visited (via cookies or analytics) when using bigmotortraders.com.


  • Third-Party Data:
  • Information from payment processors, shipping providers, or advertising platforms (e.g., Machinio, eBay Motors) to facilitate transactions.


2. How We Use Your Information


We use your information to:


  • Process equipment sales (e.g., deposits, payments, title transfers).
  • Manage brokerage services (e.g., listing on Machinio, eBay Motors, Google; remitting proceeds minus 8% commission).
  • Communicate about transactions, offers, or updates (via sales@bigmotortraders.com or your provided contact).
  • Promote our Services, including equipment images (without your name unless consented).
  • Improve our website and offerings (e.g., analyzing site usage).
  • Comply with legal requirements (e.g., tax reporting) or enforce our Terms and Brokerage Agreement.


3. How We Share Your Information


We do not sell your personal information. We may share it with:


  • Service Providers: Banks, payment processors, shipping companies, or platforms (e.g., Machinio, eBay Motors) to complete transactions.
  • Buyers/Owners: Contact details between buyers and owners for brokerage sales, limited to necessity.
  • Legal Entities: If required by law, subpoena, or to protect our rights (e.g., fraud prevention).
  • Business Transfers: If we sell or merge our company, your data may transfer, subject to this policy.
  • Aggregated Data: Anonymous, non-personal data shared with third parties for analytics or marketing.


4. How We Protect Your Information


  • We use reasonable safeguards (e.g., SSL encryption for payments, secure storage) to protect your data from unauthorized access or loss.
  • Full bank or card details are not stored post-transaction—processed via secure third-party systems.
  • We’ll notify you of data breaches as required by Texas law (e.g., Bus. & Com. Code §521.053).
  • No system is fully secure; we’re not liable for breaches beyond our control (e.g., cyberattacks).


5. Your Choices and Rights


  • Opt-Out: Reply “unsubscribe” to marketing emails or email sales@bigmotortraders.com to stop promotional messages (transactional emails continue).
  • Access/Update: Contact sales@bigmotortraders.com to review or update your information.
  • Cookies: Disable cookies in your browser—some site features may be limited.
  • California Residents: Under California law (e.g., Shine the Light), you may request details on third-party marketing disclosures. Email sales@bigmotortraders.com with “Your California Privacy Rights” in the subject.


6. Data Retention


  • We retain your information as needed for Services (e.g., sales records for 7 years per tax law) or legal obligations, then securely delete or anonymize it.


7. Third-Party Links


  • Links to platforms (e.g., Machinio, eBay Motors) follow their privacy policies—we’re not responsible for their practices.


8. Children’s Privacy


  • Our Services are not for those under 18—we don’t knowingly collect their data.


9. Changes to This Policy


  • Updates will be posted at bigmotortraders.com—effective upon posting. Material changes will be emailed to active customers or owners.


10. Contact Us


  • Questions? Reach us at 915-265-0265 or sales@bigmotortraders.com.